Andrea Ayers is currently president and chief operating officer of Convergys Corporation, a global leader in customer management. Andrea has been named chief executive officer, effective fourth quarter of 2012.
Andrea is responsible for meeting the company's financial plan and all facets of operations and business development. Convergys generates approximately $1.9 billion in annual revenue and has more than 70,000 employees in 65 locations across the globe.
Ayers held a number of senior executive positions at Convergys, including president of the company’s Relationship Technology Management line of business; business unit president responsible for Government, Retail, Healthcare, Automotive, and Financial Services; vice president of marketing; and general manager of the Direct Broadcast Services business unit. Andrea has been with Convergys since 1990.
Andrea earned her bachelor’s degree in management and administration from Louisiana State University in Shreveport, Louisiana.